Chatbots for Retail and eCommerce: Capabilities, Benefits, Development

Chatbots For Business For Successful Opportunities Aside from simplifying the consumer experience, the benefits of incorporating the chatbot into every business plan falls in the lap of the industry as well. According to BI Intelligence, the use of chatbots can save a company up to 30% in customer support service fees annually. Designed to emulate […]

Meet The Chatbots That Are Changing Our Everyday Lives

Conversational AI in Customer Service: Why Your Business Needs It? Blog And when customer questions go beyond the script, the response is robotic or unhelpful. This can reduce customer engagement because they’d rather have a conversation with a helpful contact center agent than a bot. However, traditional chatbots can only perform certain specified, pre-scripted […]